Gold & Purchasing
How can I request a refund?
To request a refund for unspent Gold or your newly purchased Premium subscription, please contact us directly at email@example.com with the following information: - Date of purchase - Payment Method (iTunes, Google Play Store, or PayPal) - ...
Purchasing Gold from 3rd Party Sites
Currently, the only way to obtain gold on your account is by purchasing Gold and/or completing Earned Gold Offers directly from your Tagged/hi5 account. If you come across any external sites offering free Gold for Tagged, please do not click or visit ...
Purchased Gold - Did not receive
If you're missing gold from a purchase, we've got you covered! Just contact us at firstname.lastname@example.org and be sure to include the following information: Name of the purchase provider (i.e. PayPal, Amazon, Paymo, etc) Transaction ID from the purchase ...
Gold Balance Temporarily Suspended
If your Gold balance is temporarily suspended from purchasing Gold or Pets, you'll need to contact us directly at email@example.com so that a billing member can review the account and we will take the appropriate action.