Recent Articles
Hi5 No Longer Supported
The Hi5 app on Android will soon be transitioning to the Tagged app. To continue connecting with your community, please download the Tagged app and log in using your existing Hi5 credentials. Rest assured, any in-app currency linked to your Hi5 ...
What should I do if I have been the victim of sex assault or domestic violence?
We strongly urge you to speak to someone you trust and make a report to your local law enforcement agency about this incident. In cases where we can potentially be of assistance, we encourage you to get back to us with the details of your report ...
What should I do if I have thoughts of suicide or self-harm?
If you are having thoughts of harming yourself, we urge you to speak to someone you trust. You can also use one of the resources listed below, which provide confidential emotional support to people in suicidal crisis or emotional distress, 24 hours ...
Report a Child Safety Matter
To report a child safety matter: Please email childsafety@tagged.com. From there, we’ll receive your report and our Team will investigate the issue.
How can I request a refund?
To request a refund for unspent Gold or your newly purchased Premium subscription, please contact us directly at support@tagged.com with the following information: - Date of purchase - Payment Method (iTunes, Google Play Store, or PayPal) - ...
Popular Articles
Reactivate / Reinstate Account Online
If you canceled your account and would like to reactivate it, please email support@tagged.com for assistance.
How do I contact Tagged?
Customer Service: Email support@tagged.com Report Abuse: The best way to report a user is to click ‘Report Abuse’ next to the specific item that violates our Terms of Service. Reporting the specific message, comment, status or photo shows us the ...
Buy Again
If you’re a Tagged/hi5-ranked Pet who owns another Tagged/hi5-ranked Pet, you’ll have the option to buy that Pet back over and over. This allows your Pet’s Value to increase, as well as your Assets (Cash + Total Pet Values). - The Buy Again feature ...
How to delete my account / cancel my profile
To delete your Tagged account, you must be signed into the web version of Tagged. Select “Account” from the top navigation bar, then “Settings”. Locate the “Cancel Account” section and click the "Cancel your Account" link and follow the instructions. ...
Gift Cash
The 'Gift Pets Cash' feature has been requested by some of our top Pets Players! If you’re a Tagged/hi5-ranked Pet who owns another Tagged/hi5-ranked Pet, you’ll have the opportunity to give that Pet a gift of Pets Cash. This allows your Pet’s Value ...