Pets - Unlock a Pet Mobile Web

Member Support -

If you'd like to release a Pet you own from a Lock, follow these steps:

  • Select the arrow menu icon on the Pet you wish to unlock
  • From the menu that appears on the screen, select ‘Unlock this pet’
  • You will then be asked to confirm if you would like to unlock the pet. Select ‘Yes’ to complete the action.

If you are currently under a Pets lock, you can release this lock by following these steps:

  • Select the arrow menu icon on your Pets profile card
  • From the menu that appears on the screen, select 'Unlock myself'
  • You will then be asked to confirm if you would like to unlock yourself. Select 'Yes' to complete the action.

Please remember you can only unlock a Pet you own and that you have locked yourself. Players are not able to unlock a Pet owned by another player.

Have more questions? Submit a request

Comments

Powered by Zendesk