Pets: Lock How-To iOS

Member Support -

You can place a pet you own on a lock by completing these steps:

  • Select the three dot menu icon on the Pet you wish to lock
  • From the menu that appears on the bottom of the screen, select 'Lock pet'
  • From the 'Lock Pet' screen, you can select the time period you wish to lock the pet
  • Select 'Lock Pet' to complete the action

Remember, any pet under a lock can be released prior to the lock expiration by the owner or by selecting to do so themselves. Note: We're unable to offer refunds or reimbursements for locks that are lifted prior to expiration.


Have more questions? Submit a request


Powered by Zendesk