To cancel a subscription that was purchased through Google Play, please do the following:
- From your mobile device, locate and select the ‘Play Store’ app icon
- Once in the Play Store, select the menu icon at the top left corner of the screen to open up the side menu
- Select ‘Account’
- Select ‘Subscriptions’
- Locate the Tagged or hi5 subscription and select ‘Cancel’
- You will then be asked to confirm the cancellation. Select the ‘Cancel Subscription’ button
After selecting cancel, you’ll see a confirmation message informing you that the subscription has been canceled.